Movies and TV application cannot play certain videos after u

[account_disabled]

Hi

I recently bought a Dell inspiron 3567 witch came with windows 10 version 1703. After upgrading to 1709 the Movies & TV player cannot play some 4k mp4 videos. You can hear sound but the monitor is black. Are there any settings I can do to fix this?

Any help would be much appreciated...

Thank You!!!


I didn't find the right solution from the Internet.


References
answers.microsoft.com/en-us/musicandvideo/forum/xboxvideo/movies-and-tv-application-cannot-play-certain/b87229b7-7575-40a6-a0c7-6bef0d533d60

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