Hisense tv volume problem

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Hello Guys,


I lost sound on my hisense tv and now I can't control it from my remote or the tv itself. It still has a picture but no sound. I unplugged it from from the wall and can turn it back on but after that I can't do anything. Is this a common problem and if so is it easily fixed?

Please help...


I didn't find the right solution from the Internet.


References
www.cnet.com/forums/discussions/hisense-tv-volume-problem/

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