Post by account_disabled on Dec 4, 2017 5:49:49 GMT
Hello,
I have spoken with THREE tech support personnel and no one can fix this problem. Evidently my WLM account was hacked and emails were sent to those in my contact list. I tried to use the text message code system to reset my account, but after 3 requests the code was never sent and now I am locked out of requesting more codes. The first Microsoft CSR I spoke with said he reset my account and gave me a temporary password, and I was able to access WLM via a browser. He then said to uninstall and reinstall WLM, which I did. I rebooted my computer and when I tried to sign in using the temporary password it again said my account was blocked with the same error code.
I need WLM for work purposes, communicating with other employees and supervisors. Please help me get my account unblocked so I can go in and change the password. I DO NOT want to have to set up another WLM account.
Please help...
I didn't find the right solution from the Internet.
References
answers.microsoft.com/en-us/windows/forum/windows_7-security/wlm-account-blocked-error-code-800488fb/0ec6186e-6a09-44d7-ba74-e26249b40dd6?auth=1
Industrial Product videos
I have spoken with THREE tech support personnel and no one can fix this problem. Evidently my WLM account was hacked and emails were sent to those in my contact list. I tried to use the text message code system to reset my account, but after 3 requests the code was never sent and now I am locked out of requesting more codes. The first Microsoft CSR I spoke with said he reset my account and gave me a temporary password, and I was able to access WLM via a browser. He then said to uninstall and reinstall WLM, which I did. I rebooted my computer and when I tried to sign in using the temporary password it again said my account was blocked with the same error code.
I need WLM for work purposes, communicating with other employees and supervisors. Please help me get my account unblocked so I can go in and change the password. I DO NOT want to have to set up another WLM account.
Please help...
I didn't find the right solution from the Internet.
References
answers.microsoft.com/en-us/windows/forum/windows_7-security/wlm-account-blocked-error-code-800488fb/0ec6186e-6a09-44d7-ba74-e26249b40dd6?auth=1
Industrial Product videos